Lifetime care

Lifetime care

We support all of our products with best-in-class sales advice, customer service, and after-sales care, all underpinned with a reassuring and comprehensive 2-year warranty on all of our electrical components to give you extra peace of mind when choosing your new Electric bike. Not only that, but we also offer the option to pay for a third year of warranty when you purchase the bike.

When you choose to buy an electric bike from us, we understand that is just the start of our journey together. You will always be guaranteed that friendly help and advice are only a phone call or email away whether you have owned your bike for one week or ten years.

With an extensive stock of spare parts and all warranty claims handled in-house in the UK, you can be sure that should you have an issue, we will have you back out riding again in no time.


Did you know that all of our ebikes come with two years warranty as standard covering all mechanical and electrical components including the battery.